About The Role

The role requires one to work on designing assessments and reporting as per the clients’
requirements in Cognitive area, for example, Critical Reasoning, Logical Reasoning, Numerical
Ability, Data Interpretation, etc.

Key Responsibilities

• Content Management (50%) – The most important and critical aspect to the work is taking
  ownership of content creation through SMEs, reviewing content for quality parameters, logical
  correctness, and upload while coordinating with operations team and maintaining the inventory
  of content for future reference.
• SME (Subject Matter Expert) Management (20%) – Explore new SMEs through different
  SME portals, example, LinkedIn, networking etc. and getting SMEs on-boarded for content
  creation/ review for cognitive assessments requirements. Managing the SMEs for content
  related work, invoicing/NDA and contract on a monthly basis, and ensuring great experience
  with partner while ensuring quality of deliverables from SME.
• Client Requests Management (10%) – Understanding/ taking ownership of the clients’
  request for assessments’ designing and different use cases of recruitment, L&D, etc. Providing
  solutions for creation of cognitive assessments and configuring reports for analysis and
  decision making by clients.
• Coordination with internal teams (10%) – Should be able to reach out and coordinate with
  different teams within Mercer | Mettl for content, product, technology and operations related
  work for smooth execution of projects.
• Research and Development (10%) – should have the urge to research and explore the
  innovations/awareness in cognitive tools, the type of content and assessments in market and
  competition.

Minimum Requirement

• Excellent written and verbal communication (critical).
• Problem-solving skills (very critical).
• High learning agility (very critical).
• Attention to detail (most critical).

Keywords

Content Management, Subject Matter Expert, critical reasoning, Cognitive assessment,
data interpretation, logical reasoning.